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Investor Presentaiton

Creating a Digital Ecosystem for all stakeholders METROPOLIS The Pathology Specialist ✓ Improving brand and service discover across all digital platforms like Google search, Social media to reach maximum customers ✓ Providing omni-channel experience to our customers on digital touch points like Website, App, chatbot, WhatsApp & IVR ✓ Improving app and website experience by adding new features like quick home visit booking, Track phlebotomist, Test recommendations and so on. For our Customers * DO * For our Partners ✓ Recently rolled out a "partner platform" for our B2B partners and franchisors to get ready access to services from Metropolis ✓ Roadmap to build home-visit, material and training modules ✓ WhatsApp bot to provide best support for the partners OB OUB Participate in Health Ecosystem ✓ Strategic business tie up with healthcare startups and health aggregators to increase brand reach and revenue generation ✓ Strategic corporate tie up with leading corporates to offer best in class wellness / diagnostic services For our Doctor Partners ✓ Planning to roll out digital platforms like Metro Bot to engage with Doctors fraternity ✓ Increase engagement with Doctors via online and offline mediums Make Customer experience more seamless ✓ Improve Phlebotomist Home-Visit application by adding more features like Phlebo tracking ✓ Implementation of Salesforce CRM company-wide ✓ Implementing CDP platform to improve personalised communication with customers 15
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