Investor Presentaiton
Creating a Digital Ecosystem for all stakeholders
METROPOLIS
The Pathology Specialist
✓ Improving brand and service discover across all digital platforms like Google search, Social media to reach maximum customers
✓ Providing omni-channel experience to our customers on digital touch points like Website, App, chatbot, WhatsApp & IVR
✓ Improving app and website experience by adding new features like quick home visit booking, Track phlebotomist, Test
recommendations and so on.
For our Customers
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DO
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For our Partners
✓ Recently rolled out a "partner platform" for our B2B partners and franchisors to get ready access to services from Metropolis
✓ Roadmap to build home-visit, material and training modules
✓ WhatsApp bot to provide best support for the partners
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OUB
Participate in Health Ecosystem
✓ Strategic business tie up with healthcare startups and health aggregators to increase brand reach and revenue generation
✓ Strategic corporate tie up with leading corporates to offer best in class wellness / diagnostic services
For our Doctor Partners
✓ Planning to roll out digital platforms like Metro Bot to engage with Doctors fraternity
✓ Increase engagement with Doctors via online and offline mediums
Make Customer experience more seamless
✓ Improve Phlebotomist Home-Visit application by adding more features like Phlebo tracking
✓ Implementation of Salesforce CRM company-wide
✓ Implementing CDP platform to improve personalised communication with customers
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