Investor Presentaiton

Growing Ancillary Services We remain on track with our multi-year plan to grow ancillary services to enhance the resident experience Smart Home Update: Base Smart Home package expanded for 2021 to include video doorbell along with smart lock and smart thermostat Upgraded Smart Home packages made available to residents who desire additional smart features New program structure increases profit margin to IH while enhancing benefits for residents HVAC Filter Program Update: Implemented program whereby HVAC filters are shipped by a 3rd party to all homes quarterly for a small fee to residents ■ ☐ Reduces resident burden, improves energy efficiency, and reduces long-term HVAC maintenance costs Mandatory for all new leases and all renewal leases beginning in 1Q21 14 We remain in the early innings of what the resident experience could look like We continue to see $15 - 30 million of run-rate annual ancillary income potential by the end of 2022 Future focus initiatives include pet programs, pest control, landscaping services, insurance suite, and energy optimization 10 invitation homes

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