Investor Presentaiton

ROI Mortgages: €24.3bn ROI Mortgages (gross) Market share Bank of Ireland Group €25.6bn €2.3bn €25.0bn €3.9bn €24.3bn 2015 2016 €5.3bn €8.9bn €8.1bn €7.2bn €14.4bn €12.9bn New Lending Volumes¹ Market share €1.4bn €1.4bn 29% 25% €11.8bn Dec 14 Dec 15 Tracker Variable Rates Fixed Rates Dec 16 Trackers reduced by €1.2bn since Dec 15; €2.6bn since Dec 14 €11.0bn or 93% of trackers at Dec 16 are on a capital and interest repayment basis ► 76% of trackers are owner occupier mortgages; 24% of trackers are Buy to Let mortgages ▶ Loan asset spread on ECB tracker mortgages was c.48bps2 in 2016, compared to Group net interest margin (including ECB trackers) of 219bps in 2016 Average LTV of 72% on existing stock at Dec 2016 (Dec 15: 80%) ► Average LTV of 67%³ on new mortgages in 2016 (Dec 15: 67%)³ We have a fixed rate led mortgage pricing strategy which provides value, certainty and stability to our customers and to the Group Fixed rate products accounted for c.75% of our new lending in 2016, up from c.30% in 2014 BOI does not sell through broker channel in ROI c.70% of ROI customers who take out a new mortgage take out a life assurance policy through BOI Group c.50% of ROI customers who take out a new mortgage take out a general insurance policy through BOI Group with insurance partners Excludes mortgage portfolio acquisitions (2015 - €0.2bn; 2016 - €0.2bn) 2Average customer pay rate of 109bps less Group average cost of funds in 2016 of 61bps Note that the LTV on new business includes the impact of the acquired portfolios 20

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