Investor Presentaiton

Sales Channels experience, integration, availability and reach Multichannel index of loyal customers 98% Physical Channel DINHEIRO NA 3,000 stores HOP Q 15 million store visits/month Increasing presence MO in a plural and SUAV diverse Brazil Increased stores availability Bank to Go 141,000 contracts in 9 months² INVESTOR RELATIONS Ambition: 200,000 contracts in 2022 R [email protected] 0800 286 8484 FAQ www.santander.com.br/faq 8 Customer Centricity Sales Channels Distribution Innovation 8. Culture and Profitability 88 People Expansion into strategic regions Midwest, North and Northeast Specialty stores, based on each customer's profile +16% YoY Average revenue/month 35 stores opened through Sep/22 Store revenue growth +35% YoY New stores³ Ambition of 70 new stores in 2022 +9% YoY Mature stores Loyal customers who have used more than two channels over the last 90 days Disregarding account openings 3 New stores opened over the last 2 years 12

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