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Investor Presentaiton

Effects due to COVID-19 Commercial Increased demand for broadband; over 390 customers increased capacity: +Ps. 15M YTD. Growth in cybersecurity, cloud and collaboration solutions. Impact from tourism, entertainment and SMEs - increase in disconnections vs 2019. • Government segment: austerity measures. YTD impact due to supporting customers: Ps. 35M in revenues - Ps. 87M in NWC investment Operations/ Others "Axtel Digital" project - virtualization and remote access of processes. 85% of personnel in Home Office. 50% of employees have been tested for COVID-19. Contingency Volunteer Fund - ~70% utilized. Control of expenses and Capex. Donated connectivity and software to enable a cloud-based contact center to provide free psychological support for the benefit of Mexican community. Axtel - Public Information 6 axtel
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