Investor Presentaiton
1H 2020 Business Update
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1H 2020 overview
Mainland China occupancy bottomed in February but sustained a gradual recovery to reach 49% in July
This was supported by domestic leisure and corporate travel as well as some government businesses
Business also picked up in other regions where the virus is under control and has stronger local demand,
such as Malaysia, Australia and Taiwan, though situations remain volatile.
Actions taken
Implemented 'Shangri-La Cares' commitment and applied strict local requirements to ensure safety of
our guests and colleagues
Increased focus on domestic market (family packages, catering, F&B promotions, etc.)
Implemented stringent cost and capex control measures to conserve cash
- Voluntary wage reductions, no pay leave, and Directors' fee reduction
Continued to actively manage debt profile to reduce annual refinancing burden
Business update
Opened Shangri-La Hotel, Zhoushan in January 2020
SHANGRI-LA GROUP
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