Reimagining Growth with Resilience

Technology driving agent productivity in Agency channel Onboarding Skilling & Engagement Enablement Support & Servicing InstaPRL¹ a simple, paperless and hassle free FC² onboarding platform Insta FRL Independent, link based app Optical Character Recognition (OCR) system Online payment for PRL fee OTP based consent Structured communication IC383 audio online training Easier and simper way to complete IC38 training • Interesting & engaging audio content Available in 6 major regional languages Auto calculation of training hours • HDFCLife Agency Learn. Interact, Felicitate. Engage. • Digital Learning & Skilling platform benefitting ~6,600 FCs² daily Regular business activation Digital skilling session driving better tech adoption Enhanced earnings BUZZ Secure communication platform for all Agency stakeholders With rich media delivery features Business update Contest: launch, update, qualification like 30 HDFC Life Easy - End 2 End Term Journey End to End Digital Customer journey Easy product selection Pre defined validation Easy to fill forms Easy document upload and payments InstA Virtual assistant Partner Portal Dedicated platform for FCs² giving business insights and fulfilling customer service requests • • Features: • • . at your fingertips • Helping FCs with Quote illustration • Reward fulfillment process and status • Product & policy details Contests & commission details Tax and TDS related details Product launch Pay-outs and payment history Tax declaration and exemption details Medical reports Communication history Cross selling opportunity Regular reminder on premium collection Event updates 1. PRL: Pre-recruitment licensing 2. FC: Financial Consultant 14 3. IC38: Qualifying exam for becoming an insurance advisor, conducted by Insurance Institute of India Profitable distribution Diversified leading Market- Quality of growth insurance Reimagining mix innovation management Board and HDFC Life

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