Investor Presentaiton

Glossary 2FA Two-Factor Authentication A2P Application to Person MNO OBD Mobile Network Operator Out-Bound Dialling API Application Programming Interface rapid Route Mobile API developer AI/ML Artificial Intelligence / Machine Learning RBM RCS Business Messaging CPaaS Communication Platform as a Service RCS Rich Communication Services CRM Customer Relationship Management RML Route Mobile Limited CxPaaS Customer Experience Platform as a Service ROCE Return on Capital Employed DLT Distributed Ledger Technology ROE Return on Equity ESG Environmental, Social, and Governance Sls System Integrators GBM Google Business Messaging SMS Short Message Service IVR Interactive Voice Response SMSC Short Message Service Center ME Middle East UCaaS Unified Communications as a Service MIDaaS Market Insights Data as a Service VBM Viber Business Messaging MMSC Multimedia Messaging Service Center WBS WhatsApp Business Solution routemobile communication simplified 29

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