RBC Financial Strategy and Performance
Personal & Commercial Banking
■ The financial services leader in Canada
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- #1 or #2 market share in all key product categories
Most branches and one of the largest mobile sales
network across Canada
Superior cross-sell ability
In 16 countries and territories in the Caribbean
2nd largest bank by assets (1) in English Caribbean
Innovative direct banking to U.S. cross-border clients
Ongoing investment to digitize our banking channels
Net Income ($ millions)
Q1/2019 Highlights
Clients (MM)
RBC
13.0+
Branches
1,263
ATMs
4,495
Active Digital (Online and Mobile) Users (2) (MM)
6.8
Employees (FTE)
35,000+
Net Loans & Acceptances (1) ($BN)
438.1
382.2
264.0
Deposits (1) ($BN)
AUA(1) ($BN)
Revenue by Business Line (3)
6,028
5,755
168
184
5,184
182
5,860
5,571
5,002
1,521
1,571
41
27
1,544
1,480
2016
2017
■Canadian Banking
2018
Q1/2018
■Caribbean & U.S. Banking
Q1/2019
Business Segments
Canadian
Banking
94%
Personal
Banking
71%
Business
Banking
23%
(1) Based on average balances. (2) This figure represents the 90-day active customers in Canadian Banking only. (3) For the quarter ended January 31st, 2019.
Caribbean
& U.S.
Banking
6%
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