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Investor Presentaiton

2012 Strategic Imperatives (cont) Emirates NBD 4 Undertake Measured Investments in Growth Areas 2012 Objectives ☐ ☐ Exploit domestic opportunities - Continue to enhance domestic distribution network through selecting, and implementing the most optimal channel mix - Push for regional leadership in private banking through increased capacity and market penetration - Focus on building SME asset book by leveraging improved infrastructure and increased credit appetite - Further grow our market share in Abu Dhabi Exploit international opportunities - Undertake organic expansion initiatives in current international locations, e.g. setup SME business in KSA - Continue small scale international expansion, e.g. representative offices in target markets - Identify and pursue meaningful international acquisitions in select target markets, e.g. KSA, Turkey, etc. Evidence of Success ▪ Optimised distribution set-up - Further optimised branch set-up (elimination of duplication) - Continued to enhance online banking offering - Launched enhanced mobile banking for EIB in Q3 and for Emirates NBD in Q4 ■ Enhanced the international footprint with launch of China Representative Office in Beijing in May ■ Continued organic expansion in current international locations resulted in 18% international branches income growth and 30% income growth in KSA 34 ==
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