Canadian Personal Banking Digital Transformation
Credit Quality - Canadian Consumer
Reported Net Write-Offs
Canadian Residential Mortgages
Canadian Credit Cards
Personal Lending
Total
Q3/19
Q2/20
Q3/20
Net Write-off Ratio
0.01%
0.01%
0.01%
3.34%
3.68%
1.84%
0.28%
0.72%
0.81%
0.74%
0.28%
0.29%
0.20%
183
0.29%
0.20%
187
Net write-offs were down YoY & QoQ
128
Due to lower insolvencies. The decrease was in line with the national Canadian
trend, as a result of limited consumer filing channels.
The low level of write-offs was due to assistance offered to clients from our
payment deferral programs, as well as from government support.
Q3/19
Q2/20
Net Write-offs ($MM)
Q3/20
-Net Write-off Ratio
90+ Days Delinquency Rates
Q3/19
Q2/20
Q3/20
Balances ($B; spot)
Canadian Residential Mortgages
0.27%
0.32%
0.36%
252
253
255
Uninsured
0.22%
0.28%
0.34%
12
11
11
Insured
0.38%
0.45%
0.43%
39
38
37
Canadian Credit Cards
0.70%
0.66%
0.43%
69
62
65
Personal Lending
0.34%
0.44%
0.38%
Total
0.31%
0.36%
0.40%
132
142
142
90+ Days Delinquency rates up YoY & QoQ
Increase in residential mortgages is due to the stopping of collection efforts during the
peak COVID period. Delinquencies are expected to trend lower in Q4/20.
Excluding the benefit of payment deferrals, the delinquency rates on residential mortgages,
credit cards and personal lending would have been 40 bps, 102 bps and 39 bps, respectively.
CIBC
Q3/19
Q2/20
Q3/20
■ Uninsured Mortgages Insured Mortgages Personal Lending ■ Cards
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