2023 Highlights Digital Consumer Bank Europe
In summary, our global platforms will deliver operational leverage and profitable
growth to become the most profitable bank in every market
Most upside from changes to common platforms in Retail, Consumer and Payments, which represent 81% of total revenue
Global businesses
2023
Revenue
(€bn)
Contribution to
Group's revenue¹
Efficiency
ROTE²
2025 ROTE²
target
30
43.1%
15.1%
Retail
+12%
51%
c.17%
-157bps
+1.0pp
12
42.8%
11.5%
Consumer
21%
>14%
+1%
+86bps
-4.0pp
8
45.0%
17.5%
CIB
>20%
13%
+17%
+171bps
+1.6pp
3
37.9%
72.2%
Wealth
6%
c.60%
+22%
-333bps
+19.8pp
EBITDA margin PagoNxt
5
◆ Payments
9%
44.2%
24.8%
>30%
+12%
-235bps
+15.7pp
58
44.1%
15.1%
15-17%
Group
+13%
-173bps
+1.7pp
Note: YoY change in constant euros. New global business definitions as published on 20 December 2023.
Santander (1) As % of total operating areas, excluding Corporate Centre.
(2) Global businesses' ROTEs are adjusted based on Group's deployed capital.
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