2023 Highlights Digital Consumer Bank Europe slide image

2023 Highlights Digital Consumer Bank Europe

日は SHALOM LOHA MERHABA HR strategy: Our aim is to be an employer of choice 'Focus on employee engagement, leveraging our SPF culture to retain and attract the best talent' 0 0 212,764 Employees (Dec-23) 98% workforce with a permanent contract (as of end 2023) 53% women in our workforce (as of end 2023) The SPF culture is based on our 5 corporate behaviours Think, customer Embrace change Act now TEA Move together Speak MS A M Your VOICE Continuous Employee Listening (*) Up Santander scores above benchmark in engagement and other key dimensions Average score (out of 10) Vs. benchmark +0.2 +0.5 +0.4 +1.1 8.9 8.5 8.4 8.1 Engagement Diversity & Inclusion Health & Wellbeing Transformation & Change Our corporate management evaluation model 50% what we do 40% how we do it O 10% Santander (*) Data from latest Your Voice engagement survey issued to the full organization from 9 to 19 October 2023. Workday/Peakon benchmark for Finance Companies. Engagement score is the average of 4 engagement questions around engagement, loyalty, belief and satisfaction. D&l score relates to the question "I'm satisfied with Santander's efforts to support diversity and inclusion". Health & Wellbeing score relates to the question"Employee health and wellbeing is a priority at Santander". T&C score relates to the question "Organizational transformation and change is managed well at Santander". risks 43
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