Investor Presentaiton
Quality
Since October 2020, we have adopted
the Quali D'Or System to manage
indicators that enable the optimization
of technical quality data and is an
excellent benchmarking opportunity
among Rede D'Or São Luiz's hospitals.
The tool is available at 61 hospitals and
brings benefits, such as improvements
to data availability, quality and usage
in decision-making; easier comparison
between the performance of different
units; learning from better results;
Technical quality indicators
Average length of stay (Adult ICU) - days
encouragement to excelling, as a way
to progressively improve our overall
performance.
In October 2021, we added the Maternal
& Infant profile to use the main features,
totaling 62 indicators. Rede D' Or São
Luiz guarantees that the treatment of
data input to the system complies with
Law 13.709/2018 - Brazilian General Data
Protection Act (LGPD in Portuguese).
2019
2020
2021
5.00
5.64
6.29
3rd Mostra de Qualidade
(Quality Showcase)
In order to share the practices
developed at our hospitals, we held
the 3rd Rede D'Or São Luiz Quality
Showcase in 2021. The purpose is for
each unit to encourage its professionals
to show the results achieved with good
practices implemented.
47 hospitals participated and submitted
462 papers (5.5% more than in 2020),
about seven topics: clinical cases,
safety culture, waste reduction, patient
experience, process improvement,
innovative practices and initiatives to
fight the pandemic.
OUR VALUE CREATION | Intellectual capital
A panel with 90 professionals has
evaluated the papers. The 40 best
case studies have been selected for
publication on the Rede D'Or São
Luiz annals and the best 22 have been
presented during an online event for
all employees. In the final assessment,
seven papers received prizes and three
hospitals were praised for submitting
the largest number of papers to the
Showcase. Two of the papers that
received prizes in the 2020 edition
were published.
24-hour adult ICU readmission rate - %
0.36
0.43
0.33
-
Standardized hospital mortality rate (observed/expected)
· Score (<1.00>)
0.46
0.65
0.68
-
Catheter-related bloodstream infection incidence density
per thousand
0.88
1.43
1.56
Catheter-associated urinary tract infection incidence
density ICU - per thousand
0.79
0.65
0.73
Ventilator-associated pneumonia incidence density - per
1.43
2.57
2.92
thousand
Pressure ulcer incidence rate - per thousand
0.45
0.73
0.64
The Patient App has been gradually used in several Brazilian regions
and patients were informed to use the tool as an additional form to
contact the nursing teams.
107 REDE D'OR SÃO LUIZ | Annual Sustainability Report 2021
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