Investor Presentation - Q3 FY22
App logins
YoY: 56.4%
29,819
28,251
24,643 24,818
19,064
Unique Users making Payment via App
YOY: 108.9%
5,904
5,035
3,756 3,975
2,826
Q3FY21 Q4FY21 Q1FY22 Q2FY22 Q3FY22
DIGITAL
DASHBOARD
Q3FY21 Q4FY21 Q1FY22 Q2FY22 Q3FY22
No of Payments via Customer App
YoY: 113.6%
12,276
10,883
8,278
8,724
5,747
Q3FY21 Q4FY21 Q1FY22 Q2FY22 Q3FY22
Source: HomeFirst App Database
Investor Presentation - Q3 FY22
15
Service requests raised on app
YOY: 87.6%
11,058
9,622
9,108
6,477
5,893
Q3FY21
Q4FY21 Q1FY22 Q2FY22 Q3FY22
Digital Adoption
Avg time spent by
user on the app
1m 59 sec
For Q3 FY22
%of unique user logins
of active customers
51.2%
For Q3 FY22
% of service requests
raised on app
76.0%
For Q3 FY22
Average payment
per user on app
*29,204
For Q3 FY22
homefirst
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