Investor Presentaiton
[Rev. 2016]
No. 46 of 2012
Consumer Protection
(3) A consumer may make a request under subsection (1) if the consumer has
cancelled a consumer agreement or demanded a refund in accordance with this
Act, and the supplier has not refunded all of the payment within the required period.
(4) A request under subsection (1) shall be in writing, shall comply with the
requirements that are prescribed under section 76(2), and shall be given to the
credit card issuer, in the prescribed period, in accordance with section 76.
(5) The credit card issuer―
(a) shall, within the prescribed period, acknowledge the consumer's
request; and
(b) if the request meets the requirements of subsection (4), shall, within
the prescribed period―
(i)
cancel or reverse the credit card charge and any associated
interest or other charges; or
(ii)
after having conducted an investigation, send a written notice to
the consumer explaining the reasons why the credit card issuer
is of the opinion that the consumer is not entitled to cancel the
consumer agreement or to demand a refund under this Act.
(6) A consumer may commence an action against a credit card issuer to recover
a payment and associated interest and other charges to which the consumer is
entitled under this section.
(7) If a consumer charges all or part of a payment described in subsection (2)
to a prescribed payment system, the consumer may request that the charge be
cancelled or reversed and this section applies with necessary modifications to the
cancellation or reversal of such a charge.
84. Action in Court
(1) If a consumer has a right to commence an action under this Act, the
consumer may commence the action in the appropriate Court.
(2) If a consumer is successful in an action, unless in the circumstances it would
be inequitable to do so, the court shall order that the consumer recover―
(a) the full payment to which he or she is entitled under this Act; and
(b) all goods delivered under a trade-in arrangement or an amount equal
to the trade-in allowance.
(3) In addition to an order under subsection (2), the court may order exemplary
or punitive damages or such other relief as the court considers proper.
85. Waiver of notice
If a consumer is required to give notice under this Act in order to obtain a remedy,
a court may disregard the requirement to give the notice or any requirement relating
to the notice if it is in the interest of justice to do so.
86. Confidentiality
(1) A person who obtains information in the course of exercising a power or
carrying out a duty related to the administration of this Act or the Regulations shall
preserve secrecy with respect to the information and shall not communicate the
information to any person except-
(a) as may be required in connection with a proceeding under this Act or
in connection with the administration of this Act or the Regulations;
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