Strategic Business Opportunities and Technological Tailwinds slide image

Strategic Business Opportunities and Technological Tailwinds

Digital Payment Growth Drivers • • Entry Of New Players The digital payment space is attracting big techs and non-banking players Payment services are now being offered on messaging platforms Value-added services, cross-selling of products and overlay services are a few emerging business models • Regulatory Initiatives The Payments Infrastructure Development Fund (PIDF) has been created to boost the growth of acquiring infrastructure Guidelines have been issued on offline payments, tokenisation and regulatory sandbox Reimbursement of MDR on RuPay card and UPI transactions has been announced Technology as Growth Driver Technology platforms are catalysing the digitisation of payment processes. Cloud hosting, open APIs, etc., are enabling players to provide platform as a service and launch new product offerings. Ecosystem-based platforms with embedded finance have emerged. Change in customer behaviour . RBL BANK 80 Years In Your Service ESTARUSHED IN 1943 Payment behaviour of Indian customers has seen a tectonic shift Integration of payment modes facilitated by FinTechs and PayTechs has led to ease of usage Redefined customer journeys are driving adoption both in the physical and e-commerce space 18
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