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Investor Presentaiton

For personal use only NON-INTEREST INCOME¹ STABILISING BANKING NON-INTEREST INCOME BUT IMPACTED BY TRADING AND LOWER INSURANCE INCOME BOQD GROUP • SUMMARY FY21 non-interest income declined by $3m: > Banking fees normalising following NON-INTEREST INCOME BREAKDOWN ($M)² the ongoing industry trends toward low and no fee products 144 5 128 125 11 5 > $5m increase in other income, 17 including a $3m one off benefit on the 11 cards portfolio 46 48 43 88 > $4m reduction in insurance income from the closure of St Andrews to new business in 1H20 828 82 69 69 > Trading income impacted by $4m due to lack of volatility and low rates Bank of Queensland Limited 2021 Full Year Results Presentation FY19 FY20 FY21 ■Banking Other Insurance Trading Income (1) Excluding ME Bank 21 (2) VMA third party costs have been restated from non-interest income and included in operating expenses
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