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Investor Presentaiton

1Q19 Net premiums written $3,455 1Q20 $3,151 1,780 1,577 General Insurance: International results reflect the impact of COVID-19 and lower NII; AY underwriting improvement in Personal Insurance ($ in millions) Commercial Lines Key Takeaways: Personal Insurance 1,675 1,574 Net premiums earned $3,560 $3,160 Commercial Lines 1,684 1,513 Personal Insurance 1,876 1,647 Underwriting income (loss) $190 ($1) Commercial Lines 68 (41) Personal Insurance 122 40 Net investment income $144 $93 Adjusted pre-tax income $334 Exclude: Impact of COVID-19 $92 ($149) Adjusted pre-tax income (ex. COVID-19) $334 $241 Underwriting Ratios: 1Q19 1Q20 B/(W) ■ Net premiums written decreased 9% on a reported basis and 8% on a constant dollar basis, driven by lower production primarily due to underwriting actions taken through 2019, as well as lower premiums from run-off business, partially offset by premium rate increases ▪AYLR, as adjusted, improved 0.9 pts reflected premium rate increases, benefits from underwriting actions and better risk selection Expense ratio increased 1.1 pts as the decline in expenses was less than the decline in net premiums earned ■ Catastrophe losses of $214M includes $149M related to COVID-19 ■ NII decreased reflecting lower returns on fixed income securities International Combined Ratios Commercial Lines AY combined ratio, as adjusted 92.6% 93.8% (1.2) pts 94.6% 100.0% Catastrophe losses and 0.5% 6.7% 1.0% 11.3% (10.3) pts reinstatement premiums (0.4%) (1.4%) Prior year development 2.4% (2.5%) 4.9 pts 94.5% 94.7% Combined ratio 96.0% 102.6% (6.6) pts 13.4% 14.2% Personal Insurance 23.8% 24.1% AY combined ratio, as adjusted 96.3% 95.5% 0.8 pts Catastrophe losses and 0.0% 2.7% (2.7) pts reinstatement premiums 57.3% Prior year development Combined ratio (2.8%) 93.5% (0.6%) (2.2) pts AYLR, as adjusted, improved 0.9 pts 56.4% 97.6% (4.1) pts AIG 1Q19 ☐ AYCR, As adjusted Calendar Year Combined Ratio GOE Ratio CAT Ratio 1Q20 PYD Ratio Acquisition Ratio AYLR, As adjusted 13
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