4Q 2022 INVESTOR PRESENTATION slide image

4Q 2022 INVESTOR PRESENTATION

Retail Focus on building two customer franchises Focus to date Wealth Segments Acquisition focused on classic segments Future Focus Gold, Platinum, Diamond, and Private segment customers driving majority of deposits Digital capabilities to acquire customers Digitally-savvy Affluent and HNW 2 Digitally-savvy 3 Youth مصرف الإنماء alinma bank Customer experience and operational excellence Alinma Retail Vision Experienced professionals and self-employed Saudis 35-50 year-old customers in the wealth segment Young Saudi professionals and University students 18-35 year-old customers in the wealth segment Drive growth in deposits Drive growth in Financing Reinvent the experience and improve multi- channel delivery Enhance experience around digital journeys and in-branch services Elevate customer engagement through tailored services and products "Be the most digitally advanced, fastest, and most convenient Retail Bank in KSA" Launch of New Tailored Products Initiatives Completed to Date: Key Achievements 12/18 initiatives completed 67% 4Q 2022 Introduced Real Estate Re-finance Product 4Q 2022 INVESTOR PRESENTATION New Operating Models and Effective Processes Launched Auto Lease Product to customers Fully Launched POS Implemented multi branches operations Financing Product excellence improve customer enhancements to Reduced POS financing documentation requirements experience Improved risk assessment criteria for non salary transfer Distribution Expansion +100% +17 Of branches with Digital Zones New ATMs 11/49
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