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Investor Presentaiton

Our Competitive Edge Always serves customers with best products & service quality www.linknet.id | 3Q21 Company Presentation 26 FIROT SQUAD FIRST SQUAD DRECT CONSOL SC UNLIMITED ENTERTAINMENT WITH BEST CONTENT Most Channels & Highest number of HD channels of any provider in Indonesia (229 channels; 101 HD, 4 4K) OTT (Catchplay, HBO GO, VIU, and more to come) LEADING THE WAY IN PRODUCT INNOVATION Digital Smart Box X1 An interactive smart TV experience FirstMediaX TV anywhere application DOCSIS 3.1 Ready (up to 10Gbps) SuperWifi Mesh Wifi router for best coverage SUPERIOR QUALITY OF SERVICE SLA (3-4 hours) to respond to network issues 24 Hours Call Centers Dedicated Lines to Premium Customers My FirstMedia App one stop digital self care for 24 hours quick solution RELIABLE NETWORK CONNECTION Regular upgrade & maintain networks Implementation of CNH (Customer Network Health Status), a system that monitors the general health of our Network 20 years of experience in Network Architecture linknet www.linknet.id | FY21 Company Presentation 25
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