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Getinge 2022 Annual Report

Getinge 2022 Annual Report Introduction Strategy Corporate Governance Annual Report Sustainability Report Other information Contents GRI 206: Anti-competitive behavior The Global Antitrust & Fair Competition Program is a specialized subject matter within the Global Ethics & Compliance Program and is designed in full adherence of the applicable standards by regulators throughout the US, EU, and all competition authorities in countries where Getinge operates. The Program guides the organization via global policies and directives, ongoing training, and communication. The Getinge Antitrust & Fair Competition Policy is the overriding policy document, which sets the ethics and legal frame for the organization in respect of how to ensure compliance within the antitrust area. The regional Ethics & Compliance teams serve an advisory function for local management and monitor the implementation of the Code of Conduct and global policies on the operational level. Internal oversight functions, including Internal Control and Internal Audit, conduct reviews and assessments to ensure implementation of and adherence to compliance procedures. Due consideration of findings and follow-up of recommendations ensure further improvements. Additionally, our specialized Global Commercial Management Development program (CMD) includes a dedicated Antitrust and Fair Competition workshop. Disclosure 206-1 Legal actions for anti-competitive behavior, antitrust, and monopoly practices For the 2022 reporting period, there was one legal action implicating the company completed in 2022 with a decision in the company's favor but against a distributor. The distributor is appealing the decision. There was a second legal action that did not implicate Getinge but implicated a local distributor. The action was dismissed by the court. GRI 417: Marketing and labeling Disclosure 417-1: Requirements for product and service information and labeling i. The sourcing of components of the product or service; ii. Content, particularly with regard to substances that might produce an environmental or social impact; iii. Safe use of the product or service; iv. Disposal of the product and environmental or social impacts 100% of significant product and service categories (those with CE certificate) are covered by and assessed for compliance with such procedures. Disclosure 417-2: Incidents of non-compliance concerning product and service information and labeling i. In 2022 there were four voluntary Field Actions (notifications and corrections) initiated to address product and service information and labeling non-compliances. ii. In 2022 there have been zero incidents of non-compliance with regulations resulting in a warning; iii. In 2022 there have been zero incidents of non-compliance with voluntary codes. Disclosure 417-3 Incidents of non-compliance concerning marketing communications In 2022 there have been zero incidents of non-compliance with regulations and/or voluntary codes concerning marketing commu- nications, including advertising, promotion, and sponsorship. GRI 418: Customer privacy Disclosure 418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data a. Complaints received from outside parties and substantiated by the organization: During 2022, Getinge received two complaints concerning breaches of customer privacy. The two incidents were caused by human error and concerned inserting email addresses in the cc field instead of the bcc field. After these incidents, measures were taken to mitigate risks of similar incidents. Complaints from regulatory bodies: Getinge received no complaints in 2022 from regulatory bodies in relation to breaches of customer privacy. b. In 2022, the total number of leaks, thefts or losses of customer data has been zero. HUMAN RIGHTS Getinge commitment The company's business operations are guided by the principles of diversity and inclusion, freedom of association and ensuring a safe and secure workplace. The dedication to human rights, regardless of where in the world Getinge operates, is rooted in the Code of Conduct and the Human Rights Policy. Risk areas for consideration include those linked to child labor, forced labor or compulsory labor, but also the risk of discrimination, prevention of association and freedom of negotiation and work environment-related problems. All forms of violations of human rights are taken very seriously and addressed accordingly upon evaluation. Management Approach Getinge supports the United Nations Global Compact initiative, which is a strategic policy initiative for businesses that are commit- ted to aligning with ten universally accepted principles for human rights, labor, environment and anti-corruption. The company also supports internationally proclaimed human rights, including Universal Declaration of Human Rights, the United Nations Guiding Principles on Business and Human Rights, the International Labor Organization's Declaration on Fundamental Principles and Rights at Work. In addition Getinge supports the principles of the UK Modern Slavery Act which makes provision about slavery, servitude and forced or compulsory labor and about human trafficking, including provision for the protection of victims. Raising concerns on potential human rights violations Any Getinge employee who suspects violations of the company's Human Rights Policy is expected to speak up and raise the issue to their line manager, Human Resources, Ethics and Compliance, or use the Getinge Speak-Up Line. All of Getinge's stakeholders can raise questions and/or concerns regarding potential and current adverse Human Rights impacts, including forced or compulsory labor, by using the Getinge Speak-Up Line. Getinge is committed to investigating any concerns, and if any severe adverse human rights impacts are discovered, the company will act appropriately without delay. 151
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