Max MyHealth Digital Platform & CSR Initiatives
MAX
Healthcare
Our Digital Backbone
Modernization of IT infra
■ Modernisation of Core HIS, EMR and
other apps
■ Implementation of SDWAN for better
user experience and cost optimization
■ Enhancement of BCP for improved
RPO/RTO
■ Cloud journey started with Data Lake,
Patient Mobile App, Doctor App
Adoption of best-in-class Alternative
Payment Model (APM)
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Cyber Security
■ Implementation of robust cyber security
framework incl. EDR, SOC, WAF, etc.,
along with cyber insurance coverage
■ ISO 27001 underway with revamp of
policies
■ Digital Personal Data Protection Act
2023 implementation underway
■ Network segmentation and adoption of
Cyber Resilience program in progress
■ Augmentation of in-house SOC team
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Digitization & Al
■ Multiple Al projects running in radiology
(Qure Al, Predible's LungIQ, Zebra's, etc.)
+ few pilot projects for disease
prediction
■ Use of Low Code tech for faster delivery
- 40 apps developed till date, more in
pipeline
■ Gen Al, LLM being evaluated for case
summarization, speech-to-text, etc.
■ IoT being leveraged for optimizing
patient workflows such as porter
mgmt., PHP, ambulance, etc.
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Data Analytics
■ Comprehensive data lake developed for
use in analytics and clinical research
■ Enhancement of analytics platform for
Predictive Analysis
■ Command Centre under evaluation for
enhanced patient safety and experience
■loT based continuous patient
monitoring to be initiated for better
clinical decision-making
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