Investor Presentaiton

Training and development GRI 103-2, 103-3 At Rede D'Or São Luiz, we adopt a Skills Model focused on expected organizational behaviors for each position, in line with our strategic guidance, management model, mission and values. Employees working at Rede D'Or São Luiz for at least three months (except our interns, apprentices and outsourced employees) periodically go through Skills Assessment to identify the compliance with mapped technical and organizational skills. In 2021, we also developed a hiring process for new employees that is in line with the organizational skills. We also improved the project, including a new and quicker platform, which can be accessed both from the computer or mobile phone; the review of organizational skills for a better assessment; changes in the assessment scale focused on the alignment to market practices and annual cycle, which ensure more speed to the professional development process. As a result, 99% of our employees participated in the Assessment. With regard to training investments, we have offered several digital programs in the Portal Saber - our distance learning platform. They include the new employees' track, the Sustainability track, the Leadership Development Program, courses for care provider employees, Compliance and several webinars. Moreover, there is a continued education center in each health care unit for training recently hired employees and offer technical refresher courses. Rede D'Or São Luiz's platform also offers a section where users can have discounts in several educational institutions. In 2021, we had 1,035,876 thousand hours of training and development initiatives, being 20% distance learning and 80% in-person training. Every month we assess the Training Hour per Employee indicator, which shows us that even amidst a challenging year due to the pandemic, we have continued to invest in offering refresher trainings and courses to our employees and leaders. For the next year, we plan to report average training hour broken down by gender and employee category. 117 REDE D'OR SÃO LUIZ | Annual Sustainability Report 2021 2021 training hours OUR VALUE CREATION | Human Capital 84,910 82,970 74,647 75,553 76,849 65,158 70,522 68,703 55,080 58,096 53,382 44,690 40,024 9,721 7,848 11,159 10,463 12,906 12,174 18,493 27,728 24,991 30,161 19,650 JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Overall total for in-person training Overall total for distance learning 118

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