Investor Presentaiton
Forward Looking Statements
the company's ability to control operating expenses, including relative to future revenue growth, and the actual amount spent on operating expenses in 2023
and beyond, which could be impacted by, among other things, salary and benefit expenses to attract and retain talent; a persistent inflationary environment;
the company's ability to realize operational efficiencies, including through automation; management's decision to increase or decrease spending in such
areas as technology, business and product development, sales force, premium servicing and digital capabilities depending on overall business
performance; the company's ability to innovate efficient channels of customer interactions and the willingness of Card Members to self-service and address
issues through digital channels; restructuring activity; supply chain issues; fraud costs; compliance expenses or consulting, legal and other professional
services fees, including as a result of litigation or internal and regulatory reviews; regulatory assessments; the level of M&A activity and related expenses;
information or cyber security incidents; the payment of fines, penalties, disgorgement, restitution, non-income tax assessments and litigation-related
settlements; the performance of Amex Ventures and other of the company's investments; impairments of goodwill or other assets; and the impact of
changes in foreign currency exchange rates on costs;
the company's tax rate not remaining consistent with expectations, which could be impacted by, among other things, further changes in tax laws and
regulation, the company's geographic mix of income, unfavorable tax audits and other unanticipated tax items;
changes affecting the company's plans regarding the return of capital to shareholders, which will depend on factors such as the company's capital levels
and regulatory capital ratios; changes in the stress testing and capital planning process and new rulemakings and guidance from the Federal Reserve and
other banking regulators, including changes to regulatory capital requirements, such as final rules resulting from the Basel III rule proposal; results of
operations and financial condition; credit ratings and rating agency considerations; and the economic environment and market conditions in any given
period;
changes in the substantial and increasing worldwide competition in the payments industry, including competitive pressure that may materially impact the
prices charged to merchants that accept American Express cards, the desirability of the company's premium card products, competition for new and existing
cobrand relationships, competition from new and non-traditional competitors and the success of marketing, promotion and rewards programs;
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