Investor Presentaiton
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Health and Contingency
In light of the challenges posed by the COVID-19 pandemic this
year, we kicked off Health Month 2020 with a campaign to
prevent the spread of the virus. Thus, information related to
proper hygiene standards, timely detection of symptoms, and
strategies to reinforce measures to prevent contagion in our
offices prevailed.
• Communication
At the beginning of the quarantine period, we opened
informative spaces with the aim of promoting physical and
emotional health care to moderate, in turn, the effects that
shelter at home entails. Special newsletters and information
capsules on a local, regional, and global level were the means by
which we were able to achieve this.
This informative material included knowledge about applications
that help control anxiety, alternatives for exercising at home,
recommendations to work efficiently at home, activities to do
with children, as well as other topics of interest to our
collaborators.
The work described involved opening communication channels
from our administrative area, where the members of the Firm
found the means to express their concerns, ask questions and, in
general, keep in touch with the leadership of the organization.
Working in a Virtual World
As a response to the scenario that COVID-19 has posed for us
(remote work), the Firm opened a global intranet space. Working
in a Virtual World allowed the sharing of content for continuous
learning through courses, webinars, reminders, guides, and
suggestions for working efficiently even from afar. Additionally,
this platform also facilitated access to resources that serve as
emotional support to deal with the difficult moments that the
health crisis could cause.
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Webinars about wellness in times of pandemic
From April onwards, a weekly space was defined to hold talks on
family life during quarantine, crisis management, and the
transition to the new normal, among other related aspects. Dr.
Chloe Carmichael, New York's PhD in Clinical Psychology and a
specialist in highly functional people, hosted the sessions.
External Assistance Program (EAP)
The External Assistance Program began in March 2020. The Firm
funds this initiative so that collaborators and their families have
access to counseling services related to mental, physical, social,
and financial well-being. It should be noted that one of the
principles on which this program is based is strict confidentiality.
It is free of charge for our collaborators and their families, as well
as the possibility of accessing it 24 hours a day, seven days a
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