Investor Presentaiton

Allowance for Credit Losses ACL Movement: Moody's August 2023 baseline scenario continues to show a resilient economy that avoids a recession Economic scenario change is driven by variables that impact the P.R. consumer loan portfolios Higher qualitative reserves mainly due to increasing trend in NCOs for unsecured personal loans New U.S. CRE model is based on more granular regional performance Portfolio changes are mainly driven by changes in the credit quality of consumer loans and higher loan volumes $700 Economic Scenarios: Baseline scenario is assigned the highest probability, followed by the S3 (pessimistic) scenario Increase in 2023 forecasted GDP growth for P.R. due to revision of the P.R. Government Economic Activity Index Unemployment rate for P.R. near historical lows 2023 U.S. forecast for GDP growth is being aided by rising consumer and government spending while the unemployment rate remains consistent with the previous quarter The reduction in 2024 U.S. GDP growth reflects the continued impact of the Fed's monetary policy Differences due to rounding - Q3 2023 Movement ACL Movement ($ in millions) $8 $4 $(33) $(15) $47 $711 Q2 2023 ACL NCOs Economic Scenarios Qualitative Reserves New US CRE Model Portfolio Changes Q3 2023 ACL Economic Activity Unemployment Rates U.S. U.S. Projections at: 2Q23 Scenario Description Baseline 2023 2024 Projections at: 2023 2024 1.6% 1.7% 2Q23 Baseline 3.6% 4.0% S1 Stronger Growth 2.1% 3.2% S1 3.3% 3.1% S3 Recession 0.8% -1.4% S3 4.7% 7.6% 3Q23 Baseline 2.0% 1.3% 3Q23 Baseline 3.6% 4.0% S1 Stronger Growth 2.2% 3.2% S1 3.5% 3.1% S3 Recession 1.8% -1.7% S3 4.0% 7.3% P.R. P.R. 2Q23 Baseline 1.5% 1.0% 2Q23 Baseline 6.3% 7.6% S1 Stronger Growth 1.8% 1.9% S1 6.1% 7.0% S3 Recession 0.9% -1.0% S3 6.9% 9.8% 3Q23 Baseline 1.7% 0.9% 3Q23 Baseline 6.1% 6.8% S1 Stronger Growth 1.9% 2.2% S1 6.0% 6.2% S3 Recession 1.5% -1.1% S3 6.3% 8.5% 12

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