Why BFI? - A Compelling Turnaround Opportunity
Drive Brand Awareness and Loyalty
Enhanced marketing strategy has been resonating with our customers
Initiatives
Strategic Social Media Presence
Recent Updates
Social media engagement rate continues to improve, with 60% net positive sentiment at BFI and 56%
at ACFP*
Enhanced Marketing Campaigns
Improved Brand Marketing Strategy
Improving Guest Review Scores
Grow Loyalty & Mobile App Base
New media agency with 2024 media planning Q3 Total: 3,563,001,503 PR Impressions and
$82,386,055 in Publicity Value for both ACFP & BFI brands
+4% increase in our BFI NPS (net promoter score) since August 2023 driven by enhanced marketing
strategy. These early indicators are signs that the marketing strategy is working and cultural events
along with improved creative and improved social content is working "punching above our weight"
5-star online reviews have increased from 4.2 to 4.4 since July 2023
2023 YTD loyalty registrations have improved by 10% for ACFP and BFI app downloads by 15%:
ACFP 19.7k (since July launch) – we have seen 90% growth since month of launch
-
-
BFI 127.6k (previous 12m) -5% increase in 3Q23 v. 2Q23
Increasing Q4 Gift Card Sales
Anthony's record gift card sales for the month of November surpassed total 2022 holiday gift card
sales ($1.15MM)
*End of Q3
Restricted Do not distribute
11View entire presentation