IndusInd Bank Growth and Risk Management

Highly phygital customer journey Customer base that requires assisted banking services Pm Physical Sourcing Physical sourcing of customers given the understanding of banking services is low Phygital On-Boarding Assisted on-boarding by feet-on-street given the low levels of literacy and willingness to adapt to technology Phygital Servicing Customers are serviced Phygitally. Approximately 2m transactions are carried out seamlessly each day IndusInd Bank

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