Investor Presentation: Outperforming in the Next Decade

Page 11 | Investor Presentation [intact] People advantage We continue to invest in people and create a strong and diverse workplace Depth of talent with an average of 8 successors for each Senior Leadership role 16 years of experience, on average, that Executive Committee members have with the organization in various roles 90 CUSTOMER DRIVEN COMPANY PRACTICES MANAGER EFFECTIVE CTIVENESS & REER OPMENT COLLABORATION 85 80 75 70 65 60 IFC Engagement 2018 55 50 * As of December 31, 2018 Culture is aligned with goals SENDERSHIP WORK TASKS ■Canadian Financials Sector BRAND TALENT & STAFFING ப & RECOGNITION PERFORMANCE REWARDS ENABLING WORK Source: Aon Hewitt

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