Third Quarter 2023 Financial Results slide image

Third Quarter 2023 Financial Results

Reconciliation of Non-GAAP Measures Capital One Nine Months Ended Insurance recoveries and legal reserve activity (Dollars in millions, except per share data and as noted) Adjusted diluted earnings per share ("EPS"): Net income available to common stockholders (GAAP) Restructuring charges 2023 Q3 2023 2023 2022 2022 Q2 Q1 Q4 Q3 September 30, 2023 2022 $ 1,705 $ 1,351 $ 887 $ 1,161 $ 1,616 $ 3,943 $ 5,883 (177) 72 Adjusted net income available to common stockholders before income tax impacts (non-GAAP) ........ 1,705 1,351 887 1,056 1,616 3,943 5,883 Income tax impacts 25 Adjusted net income available to common stockholders (non-GAAP) $ 1,705 $ 1,351 $ 887 $ 1.081 $ 1,616 $ 3,943 $ 5,883 Diluted weighted-average common shares outstanding (in millions) (GAAP) 383.3 383.7 383.8 383.7 384.6 383.6 396.4 Diluted EPS (GAAP) Impact of adjustments noted above Adjusted diluted EPS (non-GAAP) $ 4.45 $ 3.52 $ 2.31 $ 3.03 $ 4.20 $ 10.28 $ 14.84 (0.21) $ 4.45 $ 3.52 $ 2.31 $ 2.82 $ 4.20 $ 10.28 $ 14.84 Adjusted efficiency ratio: Non-interest expense (GAAP) Insurance recoveries and legal reserve activity Restructuring charges Adjusted non-interest expense (non-GAAP) Total net revenue (GAAP) Efficiency ratio (GAAP) Impact of adjustments noted above Adjusted efficiency ratio (non-GAAP) 4,860 $ 4,794 $ 4,945 $ 5,080 $ 4,949 $ 14,599 14,083 177 $ 4,860 $ 4,794 $ 4,945 $ (72) 5,185 $ 4,949 $ 14,599 $ 14,083 $ 9,366 $ 9,012 $ 8,903 $ 9,040 $ 8,805 $ 27,281 $ 25,210 51.89% 53.20% 55.54% 51.89% 53.20% 55.54% 56.19% 117bps 57.36% 56.21% 53.51% 55.86% 56.21% 53.51% 55.86% Adjusted operating efficiency ratio: Operating expense (GAAP) Legal reserve activity, including insurance recoveries Restructuring charges Adjusted operating expense (non-GAAP) 3,888 $ 3,908 $ 4,048 $ 3,962 $ 3,971 $ 11,844 $ 11,184 177 (72) $ 3,888 $ 3,908 $ 4,048 $ 4,067 $ 3,971 $ 11,844 11,184
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