Investor Presentaiton
Perform Mortgages, change via Lines of Business.
-
Simplify processes
Rolling quarterly mortgage applications¹
(indexed July-19 = 100)
•
Reduced forms and documents by 80
150
•
60 process and policy changes
125
100
Enhance credit decisioning
75
~68% of mortgages are credit auto-decisioned
50
Jul-19
Increase digitisation
~70% of customers² accepting mortgage
documents digitally
•
First party digital origination process rolled out³
third party origination in pilot
Jan-20
Jul-20
Jan-21
Australian gross mortgage movement ($bn)
2.0
2.6
(3.5)
(4.7)
2H19
1H20
2H20
1H21
1 Indexed to 31 July 2019. 2 1st party mortgages originated via the new mortgage origination platform. 3 1st party mortgages only. Excludes RAMS, Business Bank and Private Wealth.
10
Westpac Group 2021 Interim Results Presentation & Investor Discussion Pack
Westpac GROUPView entire presentation