Q3 FY19-20 Financials and R&D Update

18 CRM-A 360 degree view for Customers ☐ Visibility to stage wise progress of order from order receipt to order dispatch ☐ Auto email alerts at every stage of order processing with the final email containing LR/BL documents ◉ ☐ Automated process of sending invoice, packing lists and shipment plan to customers along with an option for downloading the documents online Complete visibility to receivables and statement of account in simple clicks ☐ Easy to log complaint and track status Option of uploading supporting photographs for faster complaint resolution Customer Portal Available on cloud, can be accessible from anywhere on any device CF CRM СКЪП C

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