Strategic Expansion and Growth slide image

Strategic Expansion and Growth

Asia Markets with "April low" Focus on quality • . India H&P APE +29%, sales mix +14ppts to 27% Persistency at 83%, one of the best in industry4,5 +3%8 No. of agents + Leveraging technology . All products can be sold virtually Malaysia Continued to focus on quality • • 96% of APE from regular premiums H&P APE mix up 2ppts to 46% • 97% of new business logged online Asset management • ICICIPRU8 AMC FUM +2% to $47bn (at 100%) • • Life FUM6 +11% to $23bn (at 100%) Sales recovery • June sales 1.9x of April levels • APE2 -36% to $83m Protection APE² +29% to $23m • MDRT members +116%3 • Strong customer retention of 96% Building digital capabilities 1.4m Pulse users 100% of products capable of being sold online Agents adapted to new technology, 30% of sales virtual in 2Q (58% in April) Sales recovery June sales 2.6x of April levels Philippines Enhancing distribution capabilities Agent count up 7%³ to 34k Focus on quality • 97% regular premium • • 93% customer retention ratio H&P mix improved to +29%, up +3ppts Total renewal premium² +12% Building digital capabilities • 1.6m7 Pulse downloads Virtual sales accounted 95% in 2Q Sales recovery . June sales 2.6x of April levels APE² Earnings 1,2 APE² Earnings 1,2 -20% to $123m +16% -23% to +18% $158m $56m $40m PRUDENTIAL 1. IFRS pre-tax operating profit 2. On a constant exchange rate basis 3. Year on year change vs HY19 4. Source: ICICI Prudential June 2020 update 5. Retail 13th month persistency (excluding single premium) as of 11M FY2020 6. As of 3M-FY2021; growth rate is relative to FY2020 position and AUM is at 100% 7. As at 05 August 2020 8. ICICIPRU Asset Management Company 28
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