Investor Presentaiton

Business Model* (% Total Revenue) Continued increase in cloud revenue in Q1 2018 Q1 2017 Cloud 26% Cloud Products 22% 31% Services 52% * All numbers are non-GAAP * 15 All financial numbers for 2017 and 2018 periods are under ASC 605 Services 50% Q1 2018 Products 19% NICE®

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