Anglian Water Investor Presentation
Ofwat's service delivery report - last year of AMP6
Performance strong on majority of metrics, impacted by Leighton Linslade incident
Overall assessment of efficiency and effectiveness of service delivery
Better performance
Northumbrian Water
Wessex Water
Bristol Water
South Staffs Water
Average performance
Anglian Water
Dŵr Cymru
Severn Trent Water
South West Water
United Utilities
Yorkshire Water
Portsmouth Water
South East Water
SES Water
Poorer performance
Hafren Dyfrdwy
Thames Water
Southern Water
Affinity Water
Page 5
Key
Total expenditure
Outcomes
Wholesale
Residential Customer
retail
service
Meeting Earning
performance financial
commitments Incentives
Leakage
PCC
Supply
Interruptions
Water quality
contacts
Internal
sewer
Top 25%
Middle 50%
Bottom 25%
Moves up a category
Pollution
Incidents
Moves up two categories
Moves down a category
Moves down two categories
AA
flooding
love every drop
anglianwater
Investor Presentation 16View entire presentation