Ahead to the Future: Austrian Postal Market and Bank99 Overview slide image

Ahead to the Future: Austrian Postal Market and Bank99 Overview

RETAIL & BANK DIVISION: KEY INCOME STATEMENT INDICATORS EUR m Revenue 20201 2021 % Δ Q4 20201 Q4 2021 67.4 74.7 10.8% 7.3 20.1 22.2 down YOY, increase due to • Branch Services 44.8 41.8 -6.8% -3.0 11.5 11.9 • Income from Financial Services 22.6 32.9 45.8% 10.3 8.5 10.3 Revenue intra-Group 183.4 186.3 1.6% 2.9 51.5 51.0 Total revenue 250.8 261.0 4.1% 10.2 71.5 73.2 EBIT -43.8 -39.2 10.4% 4.6 -6.4 -5.3 1 Adjusted presentation Revenue from retail goods additional orders for branch products Positive development related to customer expansion and acquisition of ING's private customer business in Austria Positive development based on increased earnings; negative effect due to staff- related provisions mainly in Q1 2021 INVESTOR PRESENTATION Investor Relations Vienna, 11 March 2022 43
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