Investor Presentaiton
日
EUROPE
"Accelerating our business transformation in One Europe to achieve
superior growth with a more efficient operating model."
Q1'21 Highlights
Branches
4,108
■
MA Employees
67,189
Loyal customers (mn)
10.1
Digital Customers (mn)
15.6
Customer loans (EUR bn)
558
Customer funds (EUR bn)
675
■
Underlying attributable profit (EUR mn) 826
Underlying ROTE
9%
◉
Strategic priorities ■■
Transform how we manage our mass-market business, simplifying our value
proposition and improving customer experience, through the creation of Regional
Business Owners
Leverage our global businesses (SCIB and WM&I) and the connection with PagoNxt
to accelerate profitable growth in the region
Accelerate our digital agenda, with a common mobile experience across the region
Deliver a significant share of the EUR 1 billion additional cost savings commitment
for the next two years, transforming our operating model.
Excel in risk management, maintaining and reinforcing our balance sheet strength
Santander
Note: Customer loans: Gross loans excluding reverse repos. Customer funds: customer deposits excluding repos + marketed mutual funds
More information on https://www.santander.com/en/about-us/where-we-are/europe
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