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Investor Presentation

sunnova TM Key Performance Indicators & Other Metrics and Calculations (dollars in millions; customer and per customer values in units) D KEY PERFORMANCE INDICATORS As of Cumulative customer count 3/31/17 35,896 6/30/17 38,758 9/30/17 41,663 12/31/17 45,713 3/31/18 49,787 6/30/18 53,643 9/30/18 57,036 12/31/18 3/31/19 6/30/19 60,299 63,575 67,588 Period 1Q 2017 2Q 2017 3Q 2017 4Q 2017 1Q 2018 2Q 2018 3Q 2018 4Q 2018 1Q 2019 2Q 2019 Weighted average customer count 34,324 37,260 40,176 43,529 47,787 51,787 55,391 58,760 62,007 65,782 Adjusted EBITDA $1.5 $8.8 $9.0 $4.1 $4.6 $13.2 $15.3 $8.0 $8.1 $13.6 Interest income from customer notes receivable $0.6 $0.7 $0.8 $0.9 $1.1 $1.4 $1.7 $2.0 $2.3 $2.7 Principal payments on customer notes receivable, less amounts recorded in revenue $0.4 $0.9 $0.5 $0.6 $1.3 $2.0 $1.7 $1.7 $3.4 $5.2 Adjusted Operating Cash Flow ($15.9) ($22.5) ($3.9) ($2.2) ($15.2) $2.9 ($1.3) $22.0 ($18.0) ($1.9) Adjusted Operating Expense $13.4 $13.0 $13.3 $13.7 $15.2 $15.8 $15.1 $17.2 $18.6 $21.0 Adjusted Operating Expense per Weighted Average Customer $391 $348 $332 $315 $317 $304 $273 $293 $301 $320 Adjusted Operating Expense per Customer, trailing twelve months $1,359 $1,288 $1,255 $1,212 $1,194 $1,177 $1,186 OTHER METRICS AND CALCULATIONS As of Estimated Gross Contracted Customer Value Estimated Gross Contracted Customer Value per Customer Estimated Gross Customer Value Estimated Gross Customer Value per Customer Estimated Gross Contracted Customer Value (+) Estimated Gross Renewal Customer Value Estimated Gross Customer Value (-) Project Debt, net Estimated Net Earning Assets (-) Corporate Debt, net (+) Cash and restricted cash (+) Construction in process Estimated Net Customer Value (-) Estimated Gross Renewal Customer Value Estimated Net Contracted Customer Value Cumulative Capital Deployed in Solar energy systems Cumulative Capital Deployed in Customer notes receivable Exclusivity and other bonus arrangements with dealers, net Cumulative Capital Deployed Average Cumulative Capital Deployed, trailing twelve months Revenue Interest income from customer notes receivable Principal proceeds from customer notes receivable, net of related revenue Adjusted EBITDA 3/31/17 6/30/17 9/30/17 12/31/17 3/31/18 6/30/18 9/30/18 12/31/18 3/31/19 6/30/19 $903 $25,153 $948 $1,027 $24,433 $24,628 $1,127 $24,661 $1,270 $1,316 $1,382 $1,476 $1,568 $1,652 $25,502 $24,552 $24,246 $24,478 $24,654 $24,438 $1,014 $28,245 $1,065 $27,448 $1,166 $27,962 $1,276 $27,921 $1,428 $28,675 $1,480 $27,612 $1,573 $27,596 $1,675 $27,778 $1,771 $27,846 $1,861 $27,530 $903 $948 $1,027 $1,127 $1,270 $1,316 $1,382 $1,476 $1,568 $1,652 111 117 139 149 158 164 191 199 203 209 1,014 1,065 1,166 1,276 1,428 1,480 1,573 1,675 1,771 1,861 (658) (661) (696) (750) (787) (821) (857) (899) (1,006) (1,138) 356 404 470 527 641 659 716 776 765 723 (79) (95) (82) (78) (79) (81) (61) (62) (91) 38 43 35 82 124 82 100 87 79 100 125 128 148 131 109 104 106 98 114 142 518 496 558 657 797 766 840 900 896 873 (111) (117) (139) (149) (158) (164) (191) (199) (203) (209) $407 $379 $419 $508 $639 $602 $649 $701 $693 $664 $818 $873 33 40 $936 47 $1,032 $1,115 58 74 $1,187 97 $1,254 $1,311 $1,374 $1,459 120 146 169 193 $2 $22 $852 $913 $982 $1,089 $1,188 $1,284 $1,374 $1,457 $1,545 $1,674 $936 $1,020 $1,099 $1,178 $1,273 $1,367 $1,479 $15.0 $21.7 $22.4 $17.8 $19.8 $29.0 $30.4 $25.2 $26.7 $34.6 $0.6 $0.7 $0.8 $0.9 $1.1 $1.4 $1.7 $2.0 $2.3 $2.7 $0.4 $0.9 $0.5 $1.5 $8.8 $9.0 $0.6 $4.1 $1.3 $2.0 $1.7 $1.7 $4.6 $13.2 $15.3 $8.0 $3.4 $8.1 $5.2 $13.6 Note: revenue, interest income from customer notes receivable, and principal proceeds from customer notes receivable, net of related related revenue, all exclude benefits from tax credits, which are in cash flows from financing, "platform services," loan sales and sales of other future cash flow streams. A-6
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