2021 Investor Day

... and we aim to further capitalize on this opportunity with a clear positioning and strategy Our positioning Bank for Switzerland with global expertise Bank for Entrepreneurs Our business model and key initiatives "High-touch" business Tailor-made solutions for corporate, institutional and private clients with sophisticated needs Strengthen global connectivity with integrated bank - IB/AM/GTS/SRI Invest in RM/specialist hires, competitive platform and data analytics Invest in products: sustainability, mandates, lending, private markets Drive capital velocity by redirecting capital and creating fund-based offerings Continued disciplined risk management Our Aspiration Gain market share building on leading position with clients consolidating to full offering provider Bank for holistic solutions Bank for the digital generation "High-tech" / Broader business Increasingly digitally-led hybrid service model for clients with less complex needs and preference for digital channels Simplify and digitize Front-to-back operating model Drive CSX: grow private clients, expand offering, target smaller SME clients Further invest in digital client engagement and marketing Innovate with tech-centric approach to win new clients and improve profitability CREDIT SUISSE 2021 Investor Day November 4, 2021 78

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