Investor Presentaiton

SBERBANK 170 YEARS. BY YOUR SIDE ANNUAL REPORT 2011 MPROVING CORPORATE GOVERNANCE I would also like to highlight the launch of our ADR programme as an important event in 2011. At present, depositary receipts representing Sberbank shares are traded on most international financial markets: on the London and Frankfurt stock exchanges, on the Xetra global electronic trading system and on the US over-the-counter market. Bank of New York Mellon, one of the programme's depositary banks, held an international conference call to discuss the upcoming start of the ADR programme. At present, depositary receipts representing Sberbank shares are traded on most international financial markets: on the London and Frankfurt stock exchanges, on the Xetra global 258 electronic trading system and on the US over-the-counter market Λ corporate social responsibility >>> Another important topic worth mentioning is the forthcoming priva- tisation of the Bank. We believe that this issue is very important from a historical perspective. The plans for privatisation demonstrate that Sberbank itself, its customers and the Bank's majority shareholder are convinced that such a large state interest in the Bank is not required to ensure the Bank remains competitive and grows sustainably. Sberbank has already proved it is a robust and competitive institution, particularly by withstanding the recent global financial crisis. Customer loyalty is certainly helped by improvements and progress in the Bank's corporate social responsibility. When customers, be they companies or individuals, learn that the Bank is not only a financially stable provider of banking services but also a socially active corporate citizen, their relationship with the Bank is escalated to a new level of trust. This helps both customers and the Bank's employees get more satisfaction when interacting with each other and ultimately leads to better performance. SHAREHOLDER AND INVESTOR ENGAGEMENT The Bank's active dialogue with its shareholders helps implement mutually beneficial solutions and accomplish strategic objectives. Current and potential investors are a source of growth in Sberbank's capitalisation, and so it is essential that we help them understand the Bank's business and its current and strategic objectives, thereby enabling them to make balanced and informed decisions. In order to maintain effective shareholder relations and improve corporate governance, a Minority Shareholders' Committee has func- tioned at the Bank since 2008. The Committee holds regular meetings to discuss topics of significant interest to minority shareholders both in Moscow and at regional banks. The regional meetings are supported by video conferencing technology. This is a unique approach to minority shareholder rela- tions, which helps us reach the broadest possible regional share- 259 holder audience and connect this audience with Sberbank's senior executives. In 2011, regional meetings of the Committee were held in Krasnoyarsk, Rostov-on-Don, Khabarovsk, Yaroslavl, Voronezh and Stavropol. In 2011, we began streaming live broadcasts of these meetings through the websites of respective regional banks in order to reach an even broader audience. Since its creation, the Committee has visited almost all regional banks of Sberbank. In order to maintain effective Shareholder relations and improve corporate governance, a Miñority Shareholders' Committee has functioned at the Bank since 2008 corporate social responsibility 170 YEARS. IT'S JUST THE BEGINNING WWW.SBERBANK.RU

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