Market-Defining and Diversified Innovations Driving Value Creation
Delivering Strong Results: Actions in Place to Accelerate Momentum
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What We Said at 2020 Investor Day
Double frontline sales capacity
at a lower cost per order dollar
(CPOD) from FY16-FY22
Deepen customer relationships
and focus on value selling to
expand margin
Actions Taken & Results
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More than doubled our sales capacity
• 47% increase in annual productivity at a 29% lower CPOD
Deploying full sales capability to scale strategic customer collaborations
Top 200 customers grew 35%
Added over 6,000 new customers contributing >$900M
Accelerated cadence of price increases
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Grow services orders to
exceed $600M
Optimize global sales capacity with
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emphasis on recurring revenue
from services and software
Launch new offerings and
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attached services upfront, adding
recurring revenue
✔ KEYSIGHT
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Achieved over $720M in services orders in FY22
Expanded solutions and subscription services
11% services and software order CAGR
>14% recurring revenue CAGR from a shift to software subscriptions,
support contracts, and enterprise agreements
Launched solution services, now ramping in all end markets
New offerings, including KeysightCare, are nearly 100% recurring revenue
28% services upfront order CAGR with a 60% attach rate
Notes: Services figures represent the Keysight Global Services Organization, including repair, calibration, remarketed instruments, and new offerings such as KeysightCare.
Referenced growth rates are FY19-22 unless otherwise noted.
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