BBVA Bancomer/2018 Annual Report

October July B April PI Program Increments (PIs) are three-month periods in which the Agile teams develop their projects and generate and deliver value. The following table shows total participants in each Pl developed: Pl comparison January B 800 B 2,200 B227 B 1,223 One of the success stories of 2018 was the deployment of internal coaches at each General Department (GD) to support the implementation of the Agile methodology throughout all the different processes of the organization. The following DGs are already part this process: Business Development, Finances, T&C, Audit and Business and Government Banking. Our coaches were also certified under the Kanban framework in early 2018, thus further strengthening communication and awareness of the methodology within the Bank. Ágiles México event The Ágiles México event was held in October 2018, in which BBVA was the main sponsor. The Bank's collaborators and employees steered talks based on experience, improvements in approaches to work and innovation proposals for the Agile community. Be sure to visit the following site to learn more about the Agile methodology at BBVA Bancomer: https://www.bbva.com/es/metodologia-agile-la-revolucion-las-formas-trabajo/ B 900 B B 423 B 1,447 2,442 1,520 B 2017 B 2018 2,546 B 653 B 1,183 B B B 1,000 B 986 2,206 2,422 Developed projects 43 Participants B 2017 B 2018 Goals for 2019 • Making the operating areas of BBVA Bancomer more efficient by implementing Kanban. • Implementing communities of practice as a mechanism for collaboration between the different areas. BBVA Bancomer/2018 Annual Report

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