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Investor Presentaiton

Q1'21 Highlights Branches 3,591 00 ■ MЛ Employees 43,384 Loyal customers (mn) 6.6 ■ Digital Customers (mn) 16.6 Customer loans (EUR bn) 67 Customer funds (EUR bn) 94 Underlying attributable profit (EUR mn) 562 Underlying ROTE 21% Brazil "The best way to grow in a profitable, recurring and sustainable manner is by providing high quality services" Strategic priorities Anticipate trends through our capacity to capture business opportunities in different scenarios Increase customer base maximizing transactionality across our new businesses, while we improve and redefine the banking experience Grow the high credit quality portfolio through the expansion of core business and the consolidation of new businesses Improve operational efficiency, enhancing the high productivity culture, whilst maintaining profitability levels by adapting and innovating rapidly Santander Note: Customer loans: Gross loans excluding reverse repos. Customer funds: customer deposits excluding repos + marketed mutual funds More information on https://www.santander.com/en/about-us/where-we-are/santander-brasil 26
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