CEZ Group Energy Transformation and Financial Results
WE MEET THE STRATEGIC GOALS OF VISION 2030-CLEAN ENERGY FOR
TOMORROW-PILLAR II PROVIDE THE MOST COST-EFFECTIVE ENERGY
SOLUTIONS AND THE BEST CUSTOMER EXPERIENCE ON THE MARKET
Key strategic ambitions of VISION 2030
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We will invest in Smart grids and decentralization to further develop a stable and digital distribution grid, including the development of fiber optic networks.
We will digitize 100% of key customer processes by 2025.
We will maintain the highest Net Promoter Score (NPS) among major electricity suppliers and will grow our customer base by increasing service quality.
We will build infrastructure for electromobility-quadruple the charging capacity and operate at Min. 800 stations by 2025.
We will further develop our role as a decarbonization leader-enabling effective emission reductions and we will help our clients in industry, municipalities, and
government with energy savings in line with the EU target of 39-40% reduction of energy consumption.
2021: Completed Activities and Selected Events
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632 km of new fiber optic routes built in the distribution area of CEZ Distribuce;
a total of 4,712 km of fiber optic routes have been completed.
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CEZ Distribuce already has 4,727 remote-controlled elements and over 8,100
remote-communication stations.
After the closure of Bohemia Energy and other suppliers, almost 400 thousand
service points were transferred to the supplier of last resort in the area of
CEZ Distribuce, and CEZ Prodej gained more than 380 thousand customers.
Strategic cooperation between CEZ Prodej and Ceska posta was initiated
CEZ Prodej installed 1,544 photovoltaic power plants for its customers (of which
999 including battery solutions) and 1,124 heat pumps.
Organic and acquisitive growth of ESCO activities resumed after COVID-19.
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2022: Key Objectives and Priorities
Preparing the distribution network for the increase of RESS and
electromobility and increasing annual investments in distribution networks
by over CZK 1 bn to CZK 14.5 bn.
Digitizing customer processes in CEZ Distribuce and CEZ Prodej and
meeting strategic objectives in the area of end customer service.
Continued dynamic increase in the technology products market (PV and
heat pumps) CEZ Prodej targets more than 3,800 installations.
Full start of the strategic cooperation between CEZ Prodej and Ceska posta
in the area of servicing and acquisitions-by the end of 2022, 58 more
branches will be opened beyond the 15 branches already opened by the
end of 2021.
Implementation of the ESCO growth strategy in Czechia and abroad and
overall ambition of ESCO sales in the amount of CZK 31.5 bn.
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