2023 Highlights Digital Consumer Bank Europe
2023 Highlights
NA
North America
'We provide a full range of financial services with a particular
focus on Retail, Private and Corporate Banking'
Branches
1,784
00
MA
Employees
45,593
2
Total customers (mn)
25.0
2
Digital customers (mn)
7.9
Customer loans (€ bn)
161
Strategic priorities
Leveraging our own local strengths and capabilities while promoting strong Group
network contributions in Mexico and the US
Rationalize businesses and products with limited scale and profitability to generate
efficiencies and profitable growth
Provide a compelling value proposition by taking advantage of our global connectivity,
adopting best practices and maximizing the benefits of our global platforms
Customer funds (€ bn)
171
Underlying attributable profit (€ mn)
2,354
Boost sustainable profitability levels through loyalty strategies and a refined tailored
service for better customer experience
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ROTE
9.8%
Focus on expanding and implementing sustainable finance opportunities within our
businesses
Santander More information at https://www.santander.com/en/about-us/where-we-are/north-america
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