Investor Presentaiton

84 SOCIAL AND RELATIONSHIP CAPITAL ENGAGEMENT AND RELATIONSHIP WITH STAKEHOLDERS I GRI 102-40, 102-42, 102-43, 102-44 2021 INTEGRATED ANNUAL REPORT Our relationship with stakeholders is developed on an ongoing basis. The concerns raised in relation to the topic are reflected in the material topics and guide this report. The main stakeholders and the channels through which they interact with the Company are: Stakeholders Relations Employees Local Communities Customers and Consumers Suppliers Civil Society Organizations Press Government Main topics and concerns raised during engagements Action plans in the context of the pandemic, growth strategy, investment plans, competitive environment and marketing and innovation investment strategy Recognition programs in various fields Health measures to prevent and support the fight against the new coronavirus. Remote work due to the pandemic context. Food donations, donations of financial resources for social projects, support for projects using tax incentives. Requests for product information, promotions, suggestions, cumpliments, claims regarding products and services. Commercial issues, supply risks and opportunities, meeting technical requirements, required documentation and action plans. Creation of jobs and income, fight against hunger and malnutrition, social investment, Compliance, transparency, campaign to support society during covid-19 pandemic. Relationship channels Ethical Channel, Investor Relations website, IR institutional email, quarterly disclosures, social media (Youtube), live broadcastings and interviews for third-party channels, in addition to meetings with analysts, shareholders and investors. Ethical Channel, internal surveys, participation in social investment actions, brands' website, public and internal (Workplace) social media, interviews and meetings (Spokespersons), listening and therapeutic welcoming service, hotline implemented by the Health and Medicine area during covid-19 pandemic. Ethical Channel, brands' website, public social media, corporate email, meetings at social investment actions and Customer Service. Ethical Channel, Customer Center, brands' website and social media, investor relations channel. Ethical Channel, brands' and company's website, public social media, self-assessment questionnaires, meetings. Ethical Channel, Customer Center, meetings for monitoring social investment, brands' website and public social media. Requests for information about the company and Ethical Channel, brands' website and public its products and journalistic interviews. Survey of the regulatory impacts of nutrition labeling and whole grain food labeling, information on trans fats in processed foods, sodium reduction agreement, and inclusion of the expression "NEW FORMULA" on labeling, when applicable. social media, meetings and interviews. Ethical Channel, contacts due to social investments, Customer Service, brands' website and public social media. We hold negotiations with 41 labor unions representing the categories in which we operate, covering 100% of our employees (except apprentices), through collective bargaining agreements to subsidize salary and benefit reviews. These negotiations always consider the external landscape and the specific business scenario. GRI 102-4 M. Dias Branco is also member of industry associations relevant to its market, such as: GRI 102-12, 102-13 Associação Brasileira de Indústria de Alimentação (Brazilian Association of Food Industry) (Abia): Abia's purpose is to develop the Brazilian food industry through dialogue, with respect for the consumer and in harmony with society. Associação Brasileira das Indústrias de Biscoitos, Massas Alimentícias e Pães & Bolos Industrializados (Brazilian Association of Industrialized Crackers and Cookies, Pasta, Breads & Cakes Companies) (Abimapi): one of the largest food associations in the country, its mission is to strengthen the categories of cookies and crackers, noodles, bread and industrialized cake in the domestic and international scenarios. We value management methodologies that consider the various stakeholders, with the definition of relevant material topics that impact sustainability practices. The guiding principles for management of the topic are Spokespersons: Employees from different areas represent their colleagues in monthly meetings with HR in line with the United Nations (UN) Global Compact, with the Guiding Principles on Business and Human Rights of the UN and with ISO 26000. In the following pages, we will detail the relationship with customers and consumers, investors, communities and suppliers. GRI 103-2, 103-3,413-1 Excellence in everything we do Is a value for M. Dias Branco

View entire presentation