Investor Presentaiton

BAGIC-Key Highlights Q4 2021-22 Profit after tax (PAT) Capital Position & Grievance Ratio Initiatives during the year BBAJAJ Allianz Q4 FY22 PAT de-grew by 9% mainly on account of lower capital gains (Rs. 27 Mn vs Rs. 210 Mn in PY) ■ FY22 PAT grew to Rs. 13,391 Mn despite impact of higher COVID claims in FY22 as compared to FY21 and OD releases from lockdown in FY21 - highest ever profit for BAGIC in any financial year ■ Solvency Ratio stands at healthy 344% at 31 March 2022 Grievance ratio for FY22 is 1.05 per 10,000 policies issued - expected to be amongst the best in the Industry Some of the initiatives institutionalised during the year are: 1. Health Prime Rider introduced for retail and group health customers. It covers 24*7 unlimited tele consultation with 90,000+ doctors, investigation, pathology & radiology expenses, and annual preventive health check-up. 2. 3. cover. BAGIC continued its push towards enhanced digital services with capabilities like ■ ■ Al enabled BOT ('BOING') - serviced 7.55 lakh unique customers Customer facing app 'Caringly Yours' crossed 1.9 million downloads. ■Innovative mobile app for the farming community, 'Farm itra', saw 5.34 lakh downloads; some 1.34 lakh claims were processed through it Its new core policy administration system has accelerated the growth in travel business. Retail health insurance module has also been launched. 24

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