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Investor Presentaiton

24 A.P. Moller-Maersk Annual Report 2020 Directors' Report Our business Strategy 3 Superior delivery network end-to-end The bedrock of the strategy of A.P. Moller-Maersk is a superior delivery network end-to-end, which delivers on fundamental needs for getting goods to the right place, at the right time, at the right price, with minimum environmental impact. The COVID-19 pandemic stressed the global sup- ply chains to a degree never experienced before. A.P. Moller-Maersk takes pride in being able to continue to serve its customers' global trans- portation needs and supply chains throughout the year under very difficult circumstances. A.P. Moller Maersk was never closed for business. The many challenges caused by the pandemic and the related volatility in supply and demand emphasised the strength of having operational control over the critical parts of the global logis- tics supply chains. A.P. Moller-Maersk was able to leverage its operational control of vessels, ware- houses, and terminals and co-developed new innovative solutions and products with customers in response to the disruptions. The main customer problems typically related to speed and/or flexi- bility of the supply chain, and examples of new solutions were storage in transit, dedicated air charters, and seaborne e-commerce solutions. Transformation metrics A.P. Moller-Maersk cash return on invested capital' Infrastructure and Logistics revenue², USDm Logistics & Services EBITDA², USDm Long-term targets 2020 2019 1 Last twelve months 16.6% 10.0% 2 Excluding freight 9,428 9,201 forwarding and restructuring 470 221 costs Return on invested capital' 9.4% 3.1% Underlying return on invested capital' 9.6% 3.2% CASE: PERFORMANCE TEAM On 1 April 2020, A.P. Moller - Maersk closed the acquisition of Performance Team, which has further strengthened the capabilities of A.P. Moller-Maersk as an integrated container logistics company offering customers end-to-end services. The integration of Performance Team's engi- neered solutions and distribution centre capabil- ities to retail, wholesale and direct to consumer services with Maersk Warehousing & Distribu- tionOs regional network in the US and Canada is progressing according to plan. In a time where transparency and resilience in supply chains have been increasingly important for customers, the extended offering of increased flexibility and value adding services have contributed signifi- cantly to the growth of Logistics & Services with a revenue of USD 398m and an EBITDA of USD 59m. Looking ahead into 2021, our focus will be on driving commercial synergies and cross-selling to Maersk Ocean customers as part of the integrated container logistics strategy. "Having premium assets in warehousing and distribu- tion in 2020 was vital to meet unprecedented customer demand and keep pace with ecommerce growth." - Craig Kaplan, CEO Performance Team. Transformation metrics To measure the strategic transformation towards becoming the global integrator of container logistics and the ability of A.P. Moller-Maersk to create shareholder value, three metrics are tracked besides the overall ROIC target (see table). On the back of the improvement in profitability and positive cash flow generation during 2020, positive developments were seen across all transformation metrics. Cash return on invested capital (CROIC), last twelve months, increased to 16.6% (10.0%), due to stronger cash flow from operations, lower gross CAPEX and slightly lower invested capital. Infrastructure and Logistics revenue (excl. freight forwarding) increased to USD 9.4bn (USD 9.2bn), mainly due to the increased revenue in logistics from ware- housing and distribution and supply chain management, only partly offset by lower revenue in gateway terminals because of the impacts of COVID-19. Logistics & Services EBITDA (excl. freight forwarding and restructuring costs) improved to USD 470m (USD 221m) due to margin optimisation in intermodal and warehousing and distribution, supported by the acquisition of Performance Team in April, as well as KGH Customs Services in September.
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