Presentation of Financial Results for FY2021
AC Business - China
FY2021 Results
Despite strong personal consumption, the economy slowed in the second half, and we conducted sales
activities combining offline and online, and promoted sales of an expanded lineup of high value-added
products corresponding to IAQ / ventilation products and environmental policies. This resulted in sales
greatly exceeding the previous fiscal year. Despite soaring prices for raw materials and semiconductor
shortages, we maintained a high profit margin by cost reductions and curtailing fixed costs.
✓ In the Residential Air Conditioning market, we promoted sales activities combining online sales with
conventional sales at our PROSHOP specialty stores and focused on identifying new customers and
capturing replacement demand. System proposals that combine products, such as heat pump hot water
heaters, were strengthened, and sales of residential multi-split air conditioners greatly expanded.
✓ In the Commercial Air Conditioning market, customer contact points were expanded by leveraging
interest at stores and offices in ventilation and air purification. We incorporated demand for equipment
replacements and additional purchases. For large projects, such as factories, we reinforced sales
through Solutions proposals. Against the backdrop of environmental regulations, we capitalized on
replacement demand that is expanding for energy-saving equipment.
✓ In the Applied market, in addition to shifting resources to growth fields that include infrastructure and
semiconductors, we strengthened our maintenance and servicing business.
FY2022 Forecast
While being significantly impacted by the lockdown in Shanghai, we have performed agile production and
shipping along with dealer support and are preparing sales expansion measures ahead of the lifting of
lockdown restrictions.
Together with accelerating user-direct proposal sales, we are
expanding our product and after sales service lineup in response
to the growing interest in improving ventilation, IAQ, and energy
savings.
In Residential Use, we will accelerate sales using online tools and
focus on expanding sales of residential multi-split air conditioners.
In Commercial Use, we will aim to expand sales by providing
full total solutions for each market and customer.
FY2021
FY2022
Y/Y change
(Local currency basis)
Daikin
Market
Daikin
Residential
117%
102%
104%
Commercial
108%
103%
105%
Applied
104%
101%
101%
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